Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Scott Kilgallon
We helped our Grandson Scott buy a car from Ricky at your Longstone garage which he was very helpful we had it two days and we had a problem with it so we phoned Ricky about and said bring it in to them to look at Ricky phoned us and found the problem with it we can,t praise Ricky and his team for there excellent help i would recommend him to buy a car from them again i would give them 10 out of 10 thanks again Ricky
John Scott
5 out of 5 stars - Very helpful and friendly service , didn't buy the car I was originally looking at but was able to find another vehicle from their stock .
Gordon Marshall
Purchased my Alfa from here in January and was delighted with everything. I had a small issue with the car one week after purchasing (a total unfortunate coincidence I might add) it and Dave dealt with it straight away without any issues whatsoever. I think the mark of a company is how they handle an issue and I have been well impressed. They clearly care about their customers and not just about the sale (unlike some others). Good job guys, I shall be back.
Fiona Halliday
Previously bought 2 cars from Redpath and McLean and just sold a car for a slightly better price than offered elsewhere. Very happy with their honest and fair service and would definitely recommend whether buying or selling a car.
John and Hilary
Testimonial :We had a thoroughly good experience with selling our car to Colin Redpath and would recommend him to anyone else.
Donald Riggens
Highly recommend this car dealer, honest upfront and very relaxed, big thanks too for picking us up in city during the thunderstorm to collect car. No pushing to buy, No nonsense salesman patter. Superb Thanks
Andy Hamilton
Was pleasure to deal with as what a service myself and my wife received and will definitely be dealing with again in the future.
Tracey
I cannot fault the service I received. I had a car with a problem, which Keith took from me and tried to sell at auction. I was provided with a \"runaround\" in the meantime. After a while it was obvious the car wouldn't sell. I was offered either to have the car back or a trade in sum against it. I opted for the latter. Keith was prepared to source a new engine to allow him to sell my old car. He helped me source a replacement vehicle and arranged collection for me. Everyone was very helpful and certainly never felt pressure. Super service.
Darren Mangold
I just wanted to say a BIG thank you to Dave and the other staff at Redpath & McClean. Unusually for me, I purchased a Lexus from yourselves without first viewing it because I live around 250 miles away, so I was a little apprehensive when going to collect it, especially so as it was raining!. However I'm very pleased to say the car is exactly as described, and having got it home and dried it off it is better than expected. Dave and the staff have been extremely helpful, friendly and courteous from the first enquiry to completion and I would be more than happy and confident to purchase another car from yourselves.
Dominic
5 out of 5 stars - Very accommodating. Couldn't fault service.
Angela Patterson
Great service
Robin Morris
We bought a car some years ago from Redpath and McLean and had a good experience then, so we were pleased to see standards have been maintained when we visited Salamander Street to source a car for our son last week. Darroch couldn't have been more helpful, and the car we chose was beautifully prepared with all minor niggles sorted when our son was ready to pick it up today. A highly recommended dealer. We are likely to return when it is time for a change of vehicle for ourselves.
Liz Weston
Sold my car this week at Redpath McLean, thanks Dave for your professional help and transparency. Would highly recommend this company after my excellent experience here.

Alistair Burnett
I have now bought and sold a car to Redpath & McLean, and both times have been extremely impressed by their friendliness, transparency, and helpfulness. They were not at all pushy when I was buying a car, and gave me time to test drive on my own, and take time to think about it. They were very flexible with selling as well, offering a couple of options to suit my circumstances. I would wholeheartedly recommend them to anyone looking to buy or sell a car. I'll be back!
Steven Allan
This garage is amazing, this is my fifth car I've bought from them now, Darroch and Keith from leith are great guys, no pushy sales, very relaxed and extremely helpful. Best car dealers in Edinburgh easily. See you again soon guys
Kim Wilson
These Guys made my day and exprience a very pleasurable one. Right from the start to finish in picking my wee car and everything with the sale, went well and smoothly. I'm over the moon with my wee car and enjoyed the drive home. Thankyou so much especially to Dave Anderson. I highly recommend these Guys.
Sammy Edmond
Just bought a car today.pleasure to deal with.let you have time on your own to look at car.plus let you go out on your own for test drive.
Graeme McLaren
The best car buying experience I have had full stop. From the moment we arrived, warm welcome, allowed to look over car freely and test drive on our own. Conclusion of sale was extremely quick and hassle free with allowances given considering my own v5 issues. Even more impressive was Keith and the teams after care service, simply outstanding and would highly recommend to anyone.
Marcelo Dinardo
We had a very pleasant experience buying our car from Redpath & McLean. We were allowed to take the car out for a test drive on our own and we were able to survey the car unaccompanied giving us time to consider our purchase. Keith is very friendly and the sale was quick and easy.
Tracey Halliday
Fantastic service, very quick and easy , from start to finish . Keith was very helpful, and we could not be happier with the service we received. We would highly recommend this company. The Halliday's .


Nicky Cartledge
Keith was very helpful, friendly and not at all pushy when we went to view a car. He left us alone to walk around at our leisure then let us have a test drive even though it was close to closing time on a Sunday afternoon. Would recommend using this garage and am happy to say we picked up our new car today.
Neelom Sharma
Darroch and Keith were polite, transparent and efficient throughout the process of selling my car to them. They offered me a fair price for my car, and I would hope to use them again in the future.
Brian
5 out of 5 stars - keith was very easy to deal with. absolutely no pressure and he kept the car for me for 2 weeks until i had time to pick it up. he had all the paperwork ready for me and gave me every opportunity to walk away, which of course i did,nt. this was car buying made easy by a true professional
JOHN BQAILEY
Had a really good experience selling my car through Redpath and McLean recently. They took the hassle out of trying to sell privately and were much more straight forward than other car dealers offering to buy your car.
Michael Bodeau
Great dealership, very customer focused and helpful
Derek Baird
I have dealt with them for many years .good quality cars friendly helpful sales team.my daughter and I have a very high regard of the service provided
Alan Reynolds
I purchased a VW POLO last week from this car dealership. Darroch was very helpful regards the vehicle I was interested in without any BS.I highly recommend this dealership that provides fantastic customer care.
Linda C McGuire
We bought a Mercedes coupe, the whole deal was very easy straightforward and without the pressure sales of going to a main dealer. The service was second to none and the car is great. We would happily recommend them.
James Paulin
A genuinely pleasure to deal with. I sold my Fiesta to Keith giving me a far better price than WeBuyAnyCar type car dealers. My niece recently bought her Fiat 500 from here too, also commenting on the experience. Highly recommended!
Kenny Baxter
Bought a Renault Clio in January from Keith it was pleasure to do business with someone who was not trying to Push you into something given keys to test drive and told to take time looking for another car end of year will be back in touch
John Smith
I bought a car from Redpath and McLean in early February, I dealt mainly with Keith and was not disappointed. He was not your average, typical Arthur Daly type, far from it. He was not pushy, he was exceptionally easy and helpful in dealing with me so much so I will have no hesitation in returning if I\'m ever looking for another car in the future, they will be my first port of call. The car I bought is as described and the whole experience was a pleasure. I came away feeling I had got a great deal, I still do. If you haven\'t dealt with either Keith or Colin I suggest you do, you will not be disappointed, thank you once again Gents.
William Forsyth
I bought a car of Keith 2 years ago i have been back in this week and waiting to get my new car from Keith i would recommend them to any body Keith is a very nice man to deal with.
Paul Brennan
I recently bought my first car from Colin and Keith and could not believe how easy they made the whole experience. I was very apprehensive about buying my first car but Colin made the whole experience great. No pushy sales techniques, no stereotypical "car salesmen" approach, no B.S, just straight forward conversation. I did have a problem with my car after my purchase and because I stay in Glasgow the guys told me to take to a local garage and get the problem looked at, they got it all sorted out very quickly and even my local garage said they were pleasure to deal with. Great experience and tried gentlemen. Thanks again Paul
Antonio Di Gennaro
I bought a nissan micra one month ago, the car is perfect. Darroch and Keith are been very kindly and professional, they have allowed me check the car to my mechanic letting me the car before buy it. I would recommend the company to anyone is looking a good car and need an excellent customer service.
Joy W
We visited to have an idea of what our car sale would be & we ended up purchasing another car. Darroch was very helpful with the changes required & we were impressed with the car we now have. Definitely would recommend the company for help in exchanging a car for another that they have.
Graham White
My buying experience at Redpath & McLean was very smooth, due mainly to the diplomacy of the personable salesman Keith, who handed me the key to make a leisurely inspection of the vehicle, without disturbance. Keith answered a few questions about the vehicle when I returned to his office

We then discussed the trade-in value of my original vehicle, which was quite acceptable to me. Next stage was to take the vehicle for a test drive by myself so that I was able to concentrate on listening to the vehicle and feeling its handling characteristics again, without the disturbance of conversation. This was a refreshing change from the usual car salesmens approach of insisting that they accompany you on the test run and then interrupting your train of thought

I was (and still am, after 800 miles) delighted with the cars performance and with the deal I was offered/accepted I would have no hesitation in recommending Redpath & McLean to any of my friends and family seeking to buy a vehicle in Edinburgh, based on my experience
Mark
Excellent top rated service from Keith from the first phone call on a Sunday afternoon, went too view car happily gave me keys go test drive come back when am finished , car was immaculate discussed car with Keith happily say I picked my car up on Friday that week , highly recommend too any one Keith top guy very nice person , nothing was rushed , top it off even taxed my car for me , thanking redpath McLean for there service .
Tim
Excellent service. Darroch was incredibly helpful but also left me alone to take my time over my choice. The company got a minor problem sorted out for me in double quick time. 5 stars.
Malcolm Vickers
"Excellent company gave me a better price than main dealerships for VW Golf - simple, no hassle,..."
Reviewed by
Malcolm Vickers

Marek
5 out of 5 stars - Very quick respond, also very helpful and friendly people from this company. Thank you...
Robin Galloway
"Great cars and staff. No problems."
"“ robin galloway
William coull
Very friendly staff and helpful one of the best garages i have ever bought a car from if anything wrong they will fix it no problem can't recommend them to much thanks Keith
Faiz Kayani
A cynic like me tends to take customer reviews of private dealers with a pinch of salt...past experience etc. However, I can confirm the service provided at Redpath & McLean is second to none. Keith allowed me to take the car for a test drive on my own; discussed the prices (the car I wanted to buy and part exchange of mine). Once all agreed, my new car was put through a fresh MOT and valeted.

My new car has developed a small niggle upon further investigation it appears the niggle is common with the car I purchased. This niggle has nothing to do with service offered by Redpath & McLean.

I am looking to upgrade my fathers car later this year; Keith will be the first person I will contact when the time comes. Thoroughly recommend Redpath & McLean to everyone.
Graeme Wardhaugh
I viewed a used car at this garage. I was taken to car, given keys and left alone to look over it in piece. Unique garage experience. Once i looked it over I was allowed to take it on test drive alone. Another welcomed experience. I discussed work that was required on car. Work was undertaken by the mechanics used by the garage to rectify these within reason. Great service all together. Keith is great to deal with and very proud of his and the garage reputation. I had a change of heart and decided not to take this vehicle but would definitely like to buy a vehicle from this dealership. I have never dealt with such a friendly, honest and easy going car establishment. I would recommend if you need a used car you pay these guys a visit. Thanks again Keith. We will keep in touch.
Paul
I recently purchased a Toyota privia from your dealership in Edinburgh and would like to thank your salesperson duncan littlejohn for his excellent service. He arranged the loan for me and filled out all the paperwork I only had to sign. The car was MOTd and valeted and ready to drive away. Overall a pleasant experience. Thank You Paul Berwick upon Tweed
Overall a pleasant experience.
Richard Anderson
Just wanted to say a big thank you for all your help with purchasing my car from you. Indeed I would go as far as to say that I would no hesitation travelling to Edinburgh again from Poole in Dorset for my next new car. I found R&M friendly, easy to do business and eaager to ensure customer satisfaction. Bearing in mind I had no opportunity to view the vehicle before visiting Edinburgh, Iemailed a list of questions to Keith who had my list checked off on his desk (and more) when I arrived! I have no hesitation recommending R&M, and would certainly consider them first when looking for our next vehicle. Thank you from Richard Anderson, Poole, Dorset
Thank you
Graham
The big boys false friendly approach and pushy attitude I decided to buy from the small medium independent dealer, and I wasn't disappointed. I was given the keys to cars and allowed to freely inspect without any of the looming salesman presence you normally get.Colin took the time to explain the cars history and even showed me all the paperwork and service books. I bought the car which was fully valeted and ready for collection on the arranged day. Despite the cars flawless service history after owning the car for just over a month a fault developed and after getting the car checked out it was confirmed that the dual mass flywheel was failing. This was replaced without quible. I was even given a loan car for the 3-days mine was in for repair,which came back cleaned truly pleasurable buying experience and will definitley go back. Regards Graham
Truly pleasurable buying experience.
sylvia
I have now been using my TT Audi Quattro for over a month and thought id drop you a line to say how happy I am with car .The car passed all tests during the the bleak month of march, its been a pleasure to drive. I'll also take this opportunity to thank you personally for the help whilst purchasing the car, it was very helpful. I would have no problem in recommending your excellent service to any of my friends, Many thanks Sylvia Kilpatrick
excellent service
david and sharon
Hi Colin, What a great selection of used cars you have available to view. This was only our second visit to your forecourt and in just over half an hour of being there, we had chosen and decided to buy the car we wanted without even having at that stage test driven it. (which of course we did later). Your support was full on, second to none and totally without pressure. A really enjoyable and pleasing car buying experience, no hassel, nothing was too much trouble for you and together with our part exchange the whole process was made so simple. Shall definitely recommend your Company to our Family and friends when they are next looking to purchase a quality used car. Thank you so much again, we definitely know where to come the next time when we are looking to buy another quality guaranteed used car. Best Regards, David & Sharon Bowerman Berwickshire.
great selection of used cars
helen
Happily recommending you to all my friends and family so thanks again for making it such a pleasant experience. Still trying to figure out what the catch is, Will look to you when im ready for my next Auris. all the Best Helen Brechin